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Writing a Complaint Letter: Activity 2 of 3

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Directions

A complaint letter contains a summary of the problem and states the action you want taken. Focus on the facts of your case.

Holly wanted to visit her sick aunt, so she reserved a room in the Lakeside Motel. When she arrived at the motel, she was told that there were no rooms available. Help her decide what information to put in her complaint letter.

Click “yes” to keep the item on Holly’s list. Click “no” to take the item off Holly’s list.
Yes
No
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Question 3 of 3